[英文]Convergys繼續(xù)在菲律賓從容擴張_呼叫中心外包

[英文]Convergys繼續(xù)在菲律賓從容擴張
Convergys to Continue its Major Expansion in the Philippines
2010/12/10

Convergys Corporation, the global leader in relationship management, announced today that it continues its major expansion in the Philippines with the opening of a new integrated contact center in Muntinlupa City.

The new contact center facility, known as Alabang Two, is the second Convergys facility located in the area. The added capacity will bring Convergys’ total employment in the country to approximately 23,000, supporting the company’s status as the largest private employer in the Philippines.

The new Convergys facility measures 68,000 square feet and will employ up to 1,200 additional employees from the region. The contact center boasts executive and administrative offices, training rooms, conference rooms, and employee lounges.

The addition of this state-of-the-art, energy efficient facility brings the number of Convergys contact centers in the Philippines to thirteen - eight located throughout Metro Manila, three in Cebu City, one in Bacolod City, and one in Santa Rosa, Laguna.

“Convergys continues to add facilities in the Philippines due to significant and continuing client demand for the very high quality customer service provided by our dedicated teams of agents,” said Marife Zamora, Philippines Country Manager and Managing Director, Asia Pac/EMEA for Convergys. “Adding additional, integrated facilities in the geographies our clients request enhances our ability to deliver the outstanding customer service our agents provide, not only in the Philippines but across the globe. Since opening our first facility in the Philippines in 2003, we’ve experienced great success here and with our agent population and talented management team, I'm convinced this success will continue.”

Recently, His Excellency, Philippine President Aquino was the guest of honor and dedicated Convergys' new San Lazaro contact center. Convergys also recently expanded five of its existing facilities to create space for 3,600 additional jobs, citing the outstanding performance of its employees and high client demand for Philippines-based services. Earlier this year, Convergys won top honors as ”BPO Company of the Year.” Convergys was also recently inducted into the Philippine Economic Zone Authority Hall of Fame after Convergys won both the Outstanding Employer and Outstanding Exporter three times in each category.

Convergys continues to hire additional agents in the Philippines. Interested applicants are encouraged to submit résumés to jobsph@convergys.com or text ‘APPLY’ to 2600 from a mobile phone to begin the recruitment process.

CTI論壇報道

中國呼叫中心產(chǎn)業(yè)高層研討會在京圓滿召開 2010-11-17

[英文]Convergys與Cox更新長期計費與客服合約 2010-11-15

[英文]Convergys助納米比亞MTC提升客戶體驗 2010-11-11

[英文]Convergys在哥斯達黎加開放第三個聯(lián)絡中心 2010-10-19

熱點專題: 呼叫中心呼叫中心外包專欄
分類信息: 呼叫中心外包_與_呼叫中心呼叫中心外包_與_國外動態(tài) 呼叫中心外包_與_企業(yè) 呼叫中心_與_國外動態(tài)
郯城县| 安图县| 稷山县| 自贡市| 巩留县| 兰溪市| 玉田县| 连南| 利辛县| 安阳县| 霍邱县| 金湖县| 天门市| 南投县| 晋城| 呼伦贝尔市| 舞阳县| 桑日县| 华坪县| 曲阜市| 罗甸县| 获嘉县| 鲁山县| 若羌县| 仙游县| 镇赉县| 平武县| 绥江县| 荔浦县| 博爱县| 阿尔山市| 荔波县| 五大连池市| 闻喜县| 扬州市| 涿州市| 大田县| 安图县| 红河县| 永修县| 甘德县|