[英文]印度的6個最佳BPO熱點
India's Top 6 BPO Hotspots
2010/12/30
CTI論壇(ctiforum)12月30日消息（記者 楊佳林）：The business process outsourcing (BPO) industry in India refers to the outsourcing services which is catering mainly to Western operations of multinational corporations (MNCs). As of 2008, around 0.7 million people work in the outsourcing sector and the annual revenue generated by the industry is around $11 billion, which is around 1 percent of GDP.
Many analysts believe that the growth of India outsourcing sector is widely optimistic. Additionally countries like Philippines, China, Mexico and Vietnam are also expanding outsourcing operations and often provide cheaper services.
India is considered the BPO powerhouse of the world. Of the top ten BPO destinations in the world, there are as many as six Indian cities. A study conducted by Global Services has ranked the cities based on skills and scalability, savings, business environment, operational environment, business risk and quality of life in these cities. Cost still plays a significant factor in choosing a location, says the study.
Bengaluru
Bengaluru remains the top outsourcing hotspot for fourth successive year, with high talent and established service delivery capabilities.
Mumbai
Mumbai moved up to second place this year, with its huge labour pool with enhanced service delivery in high-value services. The financial capital of India has 60,000 employees in the BPO sector.
New Delhi
India's capital city, New Delhi (NCR), has slipped to third place from second last year. The National Capital Region, which comprises the three cities of Delhi, Noida and Gurgaon, offers a good eco-system for business analytics, finance and accounting, software development, product development, engineering services and contact centre services in English.
Chennai
Chennai has moved up one the ladder taking the 5th place. Chennai remains India's second-largest exporter of software, IT and related services. A competitive business environment, operating cost advantages, scalability, telecom connectivity, urban infrastructure, and skilled professionals make Chennai a BPO hotspot.
Hyderabad
Hyderabad moved up to sixth place owing to its mature service delivery capability and large pool of engineering and technical graduates. Hyderabad has established itself a leading destination for IT and IT-enabled services.
Pune
The city has established itself as a centre for engineering design services, finance and accounting services, legal services and good network of contact centres.
One of the fastest growing cities in India, it has a large number of schools and colleges
Booming India has led to skyrocketing real estate and infrastructure costs in Tier-1 cities. BPO industry has thrived all these years because of its ability to deliver services at a low cost. Increasing infrastructure costs, real estate costs, and salaries have raised BPO costs significantly and as a result Indian BPOs in Tier-1 cities are looking at Tier-2 and Tier-3 cities for operation.
With rising infrastructure costs in these cities, many BPO's are shifting operations to Tier II cities like Nashik, Sangli, Aurangabad (Maharashtra), Mangalore, Mysore, Hubli-Dharwad, Belgaum, Coimbatore, Madurai, Hosur, Nagpur, Kochi, Trivandrum, Chandigarh, Mohali, Panchkula, Ahmedabad, Bhubaneshwar, Jaipur, Vishakapatnam , Raipur and Lucknow.
CTI論壇報道
相關(guān)閱讀:
昌宁县|
安宁市|
读书|
昭苏县|
吴川市|
六枝特区|
阜城县|
南汇区|
盐边县|
资阳市|
四平市|
会同县|
海南省|
七台河市|
洪洞县|
黑水县|
扬州市|
保山市|
淮北市|
三明市|
文山县|
乐陵市|
赣州市|
拉萨市|
兴和县|
张掖市|
五寨县|
宣汉县|
平乐县|
枞阳县|
定边县|
信丰县|
溧阳市|
宝清县|
全南县|
区。|
东乌|
怀远县|
牙克石市|
张家川|
邹城市|